Privacy Policy

ArtsToBe – Privacy Policy

Effective Date: October 1, 2025
Company: ArtsToBe — Vadodara, Gujarat, India — support@artstobe.com

We respect your privacy. We do not sell, rent, or share your personal data with any third party for marketing purposes. Your data is used only to operate our services, process orders, and comply with legal obligations.

This Privacy Policy explains how ArtsToBe (“we”, “our”, or “us”), operating from Vadodara, Gujarat, India, collects, uses, and protects your personal information when you visit our website or use our services.

1. Who We Are
Our website address is: https://artstobe.com. ArtsToBe is based in Vadodara, Gujarat, India.

2. Information We Collect from You
– Personal Details: full name, email address, phone number, date of birth (if provided), gender, and location (city/state).
– Payment Information: billing address, payment method details (credit/debit card, UPI, net banking, or other payment credentials). We do not store raw card numbers on our servers unless you explicitly opt in to a card tokenization service provided by a PCI-compliant provider.
– Delivery Information: shipping address, contact name, and phone number.
– Account Profile: profile photo, bio, favorites and collections, followers, and linked third-party accounts (e.g., social media).
– Transaction Details: shop name, items purchased, purchase price, and transaction date.

3. Information Automatically Collected
– IP address, device type, operating system, browser type, and language preferences.
– App version and usage statistics.
– Interaction details (pages visited, clicks, searches) and diagnostic data (error reports, crash logs).
– General location data based on IP or user settings; precise location only if you permit it.

4. Promotion Information
We may occasionally send you promotional or service-related messages, but only if you have opted in to receive them. You may unsubscribe at any time using the link provided in our emails or through your account settings. We will never share your contact information with third parties for promotional purposes.

5. Information from Third Parties
We may receive your information from third parties including payment gateways, fraud prevention services, and marketing partners. This may include name, billing address, email, phone number, and fraud risk scores. We use this data to process payments securely, prevent fraud, and improve service quality.

6. Comments
When visitors leave comments, we collect the data shown in the form, IP address, and browser user agent for spam detection.

7. Media
If you upload images, avoid including location data (EXIF GPS). Visitors can extract this data from images.

8. Cookies
– Comment cookies: store name, email, website for 1 year.
– Login cookies: save login info (2 days), screen options (1 year), “Remember Me” (2 weeks).
– Post edit cookies: store post ID, expire after 1 day.
– Temporary cookies: to check browser acceptance; discarded on close.

9. Embedded Content
Embedded content (videos, images, articles) may collect data, use cookies, and monitor interactions as if you visited the other site.

10. How We Use Your Information
We use personal information to:
– Process and fulfill orders.
– Communicate about accounts and transactions.
– Provide customer support.
– Personalize experience and improve services.
– Comply with legal obligations.
– Prevent fraud.

11. Who We Share Your Data With
– Password reset emails include IP address.
– Third-party services may include analytics, fraud detection, and payment processing.

12. Data Retention
We implement industry-standard security measures to protect data. Comments and metadata are retained indefinitely for moderation. Registered users can view, edit, delete data (except username). Data is retained only as long as necessary for business or legal purposes (e.g., transactional records for tax/accounting — typically 7 years — or as required by law).

13. Your Rights
Under applicable Indian law (including the Digital Personal Data Protection Act 2023), you have rights including access, correction, deletion (where applicable), objection to processing, and to opt-out of marketing.
You may request an exported file of personal data or request deletion, except data required for legal/administrative purposes.
To exercise your rights contact: support@artstobe.com

14. Where Your Data Is Sent
Visitor comments may be checked through automated spam detection services.

15. Disclosure to Law Enforcement
We may disclose information if required by law, regulation, or legal process issued by Indian authorities or to protect our legal rights.

16. Contact & Grievance Redressal
ArtsToBe
Vadodara, Gujarat, India
Email: support@artstobe.com

Last updated: October 1, 2025